1. About the Website
Welcome to www.soulscribegroup.com (“Website”). The Website is for publishing, writing, and mentoring (“Services”). The Website is operated by Kristy Lee Rackham trading as Soul Scribe Publishing (ABN 61 035 524 274). Access to and use of the Website, or any associated products or services, is provided by Kristy Lee Rackham trading as Soul Scribe Publishing (“we”, “us”). Please read these terms and conditions (“Terms”) carefully. By using, browsing and/or reading the Website, you signify that you have read, understood, and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website or any Services immediately. Kristy Lee Rackham trading as Soul Scribe Publishing reserves the right to review and change these Terms at any time by updating this page. Changes take immediate effect from publication.We recommend you keep a copy of the Terms for your records.
2. Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to agree where this option is made available.
3. Registration to Use the Services
To access the Services, you must register for an account (“Account”).
As part of registration or continued use, you may be required to provide personal information including:
Email address
Preferred username
Mailing address
Telephone number
Password
Credit card details (secure storage — optional)
You warrant that all information provided is accurate, correct, and up to date.
Once registration is complete, you become a “Member” and agree to be bound by these Terms.
You may not use the Services or accept the Terms if:
You are not of legal age to form a binding contract; or
You are barred from receiving services under the laws of Australia or the country from which you use the Website.
4. Your Obligations as a Member
As a Member, you agree that:
You will use the Services only for purposes permitted by the Terms and applicable law. You are solely responsible for protecting the confidentiality of your password and email address. Any use of your Account by another person is strictly prohibited. You will immediately notify us of any unauthorised use or security breach. Access to the Website is non-transferable and for your sole use. You will not use the Website for any commercial endeavours not approved by management. You will not use the Website for illegal or unauthorised purposes, including collecting Members’ email addresses or unauthorised linking/framing. Commercial ads, affiliate links or solicitation may be removed without notice and may result in termination. Automated use of the Website (bots, scripts etc.) is strictly prohibited.
5. Payment
All payments for Services are processed via Stripe. By making payments, you acknowledge and agree to be bound by Stripe’s terms and conditions. If a payment is denied or returned, you are responsible for any related banking fees or charges. We may vary Service Fees at any time.
6. Refund Policy
Soul Scribe Publishing will only provide refunds if:
We are unable to continue providing the Services, or
Management decides (at our absolute discretion) that a refund is reasonable under the circumstances (“Refund”). Benefits in these Terms may apply in addition to rights under Australian Consumer Law.
7. Copyright & Intellectual Property
The Website, Services, and all related products are protected by copyright under Australian and international law. Unless otherwise indicated, all rights in:
text, graphics, logos, icons, images, audio, video, code, scripts, design elements, interactive features are owned by or licensed to Soul Scribe Publishing. As a Member, you are granted a worldwide, non-exclusive, royalty-free, revocable licence to:
1. Use the Website according to these Terms
2. Store Website material in your device’s cache
3. Print Website pages for personal, non-commercial use
4. No other rights are granted.
5. You must not broadcast, republish, upload, transmit, distribute, show, adapt, or modify any part of the Website or Services without prior written permission.
8. Privacy
Your use of the Website is subject to our Privacy Policy, available on the Website.
9. General Disclaimer
Nothing in these Terms excludes any guarantee under Australian Consumer Law.
To the extent permitted by law:
all non-express terms and warranties are excluded, Soul Scribe Publishing is not liable for indirect, special, or consequential loss, loss of profit, goodwill, or opportunity. Use of the Website is at your own risk. We make no warranties regarding:
performance, accuracy, or suitability, errors, interruptions, viruses, harmful components, third-party conduct, third-party links or information.
10. Limitation of Liability
Soul Scribe Publishing’s total liability is limited to resupplying the Services. We are not liable for any direct, indirect, incidental, special, or exemplary damages including loss of profit or reputation.
11. Competitors
If you provide similar services for commercial gain, you are considered a Competitor and are prohibited from accessing the Website. Breaches may result in legal action and recovery of profits gained from the breach.
12. Termination of Contract
These Terms continue until terminated by either party.
You may terminate by:
providing 14 days’ written notice, and closing your accounts for all services used. We may terminate immediately if:
you breach any provision
required by law
continuing to provide Services is no longer commercially viable
We may suspend or cancel your membership without notice if your conduct impacts our business or breaches any law.
13. Indemnity
You agree to indemnify Soul Scribe Publishing against:
all claims, actions, damages, losses, costs and expenses (including full legal costs) arising from your content consequences of accessing or transacting on the Website any breach of these Terms
14. Dispute Resolution
14.1 Compulsory Process
You must not commence court proceedings unless this process is followed (unless urgent relief is required).
14.2 Notice
A party claiming a dispute must give written notice outlining the dispute, outcome sought, and required action.
14.3 Resolution
Upon receiving notice, both parties must:
Attempt to resolve the dispute within 28 days if unresolved, agree on a mediator or request one appointed by Soul Scribe Group share mediator fees equally attend mediation in Queensland, Australia
14.4 Confidentiality
All mediation discussions are confidential and treated as “without prejudice”.
14.5 Termination of Mediation
If 2 months pass without resolution, either party may terminate mediation.
15. Venue and Jurisdiction
Any dispute must be addressed in the courts of Queensland, Australia.
16. Governing Law
These Terms are governed by the laws of Queensland, Australia.
17. Severance
If any part of these Terms is unenforceable, the offending part will be severed and the remainder will continue in force.